Last updated: July 14, 2025

1. Acceptance of the Terms

By accessing or using the Ads Automation Portal provided by The Plug Stack AI you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy (collectively, the “Agreement”). If you do not agree, you must not access or use the Service.

2. Definitions

Account – Your registered profile for accessing the Service.

Content – Any text, images, data, code, or other materials uploaded, posted, or transmitted via the Service.

Google Ads Data – Campaign settings, audiences, creatives, metrics, and related information retrieved through the Google Ads API pursuant to your authorization.

Facebook Ads Data – Campaign settings, audiences, creatives, metrics, and related information retrieved through the Facebook Marketing API and other Meta advertising APIs pursuant to your authorization.

Subscription – The fee-based plan that governs your access level, usage limits, and billing cycle.

3. Eligibility & Registration

Minimum age: You must be at least 18 years old and legally able to enter into contracts.

Accurate information: You agree to provide true, current, and complete information during sign-up and to keep it updated.

Account security: You are responsible for maintaining the confidentiality of your login credentials and for all activities under your Account. Notify us immediately of any unauthorized use.

4. Subscriptions, Fees, and Payment

Plans & pricing: Subscription tiers and prices are described on our pricing page. We reserve the right to modify fees upon 30 days’ notice.

Billing: Fees are charged in advance on a recurring basis until canceled. All payments are non-refundable except as required by law.

Taxes: You are responsible for all applicable taxes, duties, or governmental fees.

Delinquent accounts: Failure to pay may result in suspension or termination of your access.

5. License & Ownership

Your license: Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your internal business purposes.

Reservation of rights: We (and our licensors) retain all rights, title, and interest in and to the Service, including all intellectual-property rights.

6. Acceptable Use

You agree not to:

Violate any applicable laws or regulations (including Google Ads and Facebook/Meta advertising policies).

Misuse or attempt to gain unauthorized access to the Service or related systems.

Reverse-engineer, decompile, or disassemble any portion of the Service.

Interfere with or disrupt the integrity or performance of the Service.

Upload or transmit malicious code, spam, or harmful Content.

7. Advertising Platform API Compliance (Google Ads & Facebook Ads)

The Service uses the Google Ads API and the Facebook Marketing API (and related Meta advertising APIs) and is subject to:

The Google API Services User Data Policy (including “Limited Use” requirements); and

Applicable Meta Platform Terms, Developer Policies, and Advertising Policies.

By connecting your Google Ads and/or Facebook ad accounts, you:

Authorize us to access and manage your Google Ads Data and Facebook Ads Data strictly as necessary to deliver the Service.

Acknowledge that Google LLC and Meta Platforms, Inc. (Facebook) are not responsible for the Service and do not provide any warranty or support for it.

Agree to comply with all Google Ads and Meta/Facebook advertising policies, terms, and applicable laws when using the Service.

If you revoke our access to your Google Ads or Facebook ad accounts, certain features of the Service may no longer function.

8. User Content

Ownership: You retain all rights to Content you upload or generate.

License to us: You grant us a worldwide, royalty-free license to host, process, and display your Content solely to operate and improve the Service.

Responsibility: You represent that you have all necessary rights and consents to provide the Content and that it does not infringe any third-party rights or violate laws.

9. Third-Party Services

The Service may integrate with third-party platforms and services (e.g., Google Ads, Facebook Ads, Stripe, email providers). We are not responsible for third-party services; your use of them is governed by their own terms, policies, and privacy practices. Any issues arising from those services are between you and the third party.

10. Confidentiality

Each party agrees to protect the other’s confidential information using at least reasonable care and to use such information only for purposes of fulfilling this Agreement.

11. Service Availability & Support

We aim for 99.5 % monthly uptime, excluding scheduled maintenance (with at least 24 hours’ notice) or force-majeure events. Support channels and response times are described in your Subscription plan.

12. Disclaimers

As-is basis: The Service is provided “as is” and “as available,” without warranties of any kind, express or implied.

No guarantee of ad performance: We do not guarantee specific advertising results, ROI, or performance metrics on Google Ads, Facebook Ads, or any other platform.

Beta features: Features labeled “beta,” “preview,” or similar are experimental and may change or be discontinued with little or no notice.

13. Limitation of Liability

To the fullest extent permitted by law:

Indirect damages: We shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

Aggregate cap: Our total liability for all claims in any twelve-month period shall not exceed the fees you paid to us in that period.

14. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its affiliates from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from:

(a) your breach of this Agreement;
(b) your Content; or
(c) your use of the Service (including your Google Ads Data and Facebook Ads Data) in violation of law or third-party rights.

15. Term & Termination

Term: This Agreement begins on the date you first access the Service and continues until terminated.

Termination by you: You may cancel your Subscription at any time from your Account settings (effective at the end of the current billing cycle).

Termination by us: We may suspend or terminate access for material breach or illegal activity, with or without notice.

Effect of termination: Upon termination, your license ends and you must cease using the Service. Sections that by their nature should survive (e.g., 5–6, 8, 12–14, 17–19) will remain in effect.

16. Governing Law

Unless local law requires otherwise, this Agreement is governed by the laws of the State of Texas, U.S.A., without regard to conflict-of-laws principles.

17. Dispute Resolution & Arbitration

Informal resolution: Contact us first to attempt to resolve any dispute.

Binding arbitration: If unresolved, disputes will be settled by final and binding arbitration in Dallas County, Texas, under the rules of the American Arbitration Association. Class-action waivers apply. (Seek legal advice to ensure enforceability in your jurisdiction.)

18. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes at least 30 days before they become effective. Continued use after the effective date constitutes acceptance.

19. Miscellaneous

Entire agreement – These Terms constitute the entire agreement between you and us regarding the Service.

Severability – If any provision is found unenforceable, the remaining provisions remain in full effect.

Assignment – You may not assign this Agreement without our prior written consent. We may assign freely as part of a merger or acquisition.

No waiver – Our failure to enforce any provision is not a waiver of future enforcement.

20. Contact Us

The Plug Stack AI
Attn: Legal Team

Email: [email protected]
Phone: +1-214-414-2811

By continuing to use the Service, you acknowledge that you have read, understood, and agreed to these Terms.